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BPC 10.0 Web Interface - - Link, to launch Excel add-in, is not appearing when I am within a VPN network. Why?

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Dear All,


1. I logged into a VPN.

 

2. Launched BPC 10.0 web interface.

 

3.  In the landing page, I am not able(pls. see the attachment) to see the links under Launch section(this has links to Excel add-in, word, powerpoint).Actually, EPM add-in for MS office has been installed sucessfully/earlier.

 

4. BPC web interface is expecting me to install the EPM add-in. If I click that link(to download EPM add-in), it is not working as I am inside VPN.

 

I tried dowloading the epm addin before VPN connection, installed and then tried to launch Excel thru add-in. But the links are still missing. Is this related network/VPN related issue? Or, browser related issue? This is happening only when I try from within VPN.

 

Pls. help to fix this.


Thank you.

 

Regards,

Peri


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