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BPC10 EPM not supporting epm SP14 patch for few users

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Dear Experts,

 

We have upgraded our MS Office2010 to MS office 2013

when I tried to upgrade our EPM SP12 to EPM Sp14 I am facing the attached error.

EPM have been installed successfully  and if I try to login through Excel I am able to login and work whereas

when I try to login through web(EPM Office Add-in Excel ) we are getting  the error.

 

But its working for few users. Kindly advise

 

Regards,

Srinivasan.V


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