Hello Experts
We have a user who is receiving the following error when attempting to launch the EPM add-in from both the homepage of the web interfact and BPF screen. He receives:
Error launching office client: could not be found. (Exception from HRESULT: 0x80030002 (STG_E_FILENOTFOUND))
I have checked his install and he is running the standard versions of software:
- ie9 256 bit
- MS Office 2010 version: 14.30.7128.5000 (32 bit)
- EPM 10.0 SP13
Has anyone seen this error before ?
I have tried re-installing both the EPM add-in and MS Excel but to no avail.
Thanks
Ian