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Report Refresh Error

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Hi -

 

My client is experiencing a recurring error message "execution of default report failed..." when refreshing reports, and the details show as follows:

 

Code: UJO_READ_EXCEPTION_018

description: MDX statement error: An error occurred when getting data from the processor.

 

We are on SP10 and BW 7.3 SP007.

 

BW logs: In SM21 there is an error QUERY_CUBE_STORE->_REPAIR_FF_MISMATCH. They have informed me that this is not an ABAP error so I am assuming there is no further information in st22.

 

We were able to resolve the error once once by re-processing the audit dimension which had recently been updated/logging off & back on/caching dimension data. However this time around there haven't been any changes to master data and the user has logged off & back on/re-cached dimension data several times and still no success. Any insight to this error and how to resolve would be greatly appreciated. Thanks.


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