Dear all,
We’re experiencing an issue with the security (users) in our SAP BPC 10.0 NW environment. We have some users with [SAP ALL] profile and, as expected, we can use the users in BPC and they can see everything (they don’t have any kind of restrictions in the data access). Then, we deleted the [SAP ALL] profile to constraint the access to some elements of the dimensions and then, assigning the users to specific teams, were when the issue appeared.
If we have a user who previously was [SAP ALL] and he/she was in the environment but the we removed the [SAP ALL], then when assigning the user to a team via the Planning and Consolidation Administration we receive and error message indicating that the user does not exist.
If we delete the user and try to add again the user we receive and error message also, the user is added but it is not assigned to any team selected in the second step of the wizard.
Also, we can identify that there is something wrong because when selecting the user we cannot see the full name and the email (it is shown for the users with [SAP ALL] profile).
If we assign the user to a team via the team configuration, when clicking on “Save” everything finishes ok (at least that’s what is shown), but after closing the window the user is not assigned to the team.
The BPC and BW roles and profiles seem to be ok because users with the same roles/profiles (except the automatically BPC generated roles) works fine for other environments.
Looking through the support portal we found this note: 1750837 - BPC 10 NW: Not able to create any users in BPC web, which we tried to apply, but after deleting the environment we weren’t able to recreate it.
It seems to be something related with the environment. Do we need to select something in some parameter or configure anything in any specific way?
Thanks in advance, kind regards.