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Doubt related with EPM Excel Add-In 10 Failure (BPC 10.0)

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We are having the next situation with the Microsoft Office EPM Add-In to SAP BPC 10.0, I hope that someone share some suggestions to solve it.

 

The situation is the next:

 

Several users are not able to execute the Refresh and SAVE Data in the inputs already created, but if we create a new input then the EPM calls the data.

 

Additional users use some Visual Basic buttons in the inputs, the normal refresh works but the buttons are not working.

 

Apparently, it is a Microsoft Office security update that are generating problems.

 

Some one, can help us or suggestions?


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