Save Results dialog box is empty after saving input schedule

Hi All,

We are running EPM10 SP20 patch 1.  Occasionally, when data is submitted from an input schedule, the Save Results dialog box pops up, but contains no information about the number of saved, rejected, etc. records.   The user cannot tell if the data was submitted successfully (although it usually was).  This situation started happening recently, and has happened to several different users on different computers.  Do you have any idea what causes this and how we can fix it?

Thanks,

Barb