Unable to use work status for hierarchy other then PARENTH1

Hi All,

Having a problem with changing work status through a different hierarchy then parenth1.

We have changed the hierarchy selection in the edition screen:

However, when the user tries to change work status using this hierarchy the option to select descendants is greyed out but is available for PARENTH1, suggesting it is still using PARENTH1 for work status.  It works perfectly for PARENTH1 when I set the security for that so I don't believe this is a security issue.

There is a note (1749181) which says to upgrade to a further support pack but this only applies to BW 730 and 731, we are on 740.

Does anyone know of a way to resolve this or even change the hierarchy in the back end somewhere?

Best,

Chris