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Hierarchies PARENTH2 and PARENTH3 not available in member selector

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Dear Experts,

 

We are experiencing strange issue in EPM Editor. We are trying to create a report based on new hierarchy PARENTH3. Although the hierarchy has been properly maintained and exist in BPC Admin we cannot find this hierarchy in member selector in BPC Editor.

 

Furthermore I observed that only PARENTH1 property is available on the drop-down list when we select yellow button "Filter members by properties" (please see the screenshot below). We are missing there PARENTH2 & PARENTH3.

 

Is that something that needs to be customized once new hierarchy is created?

 

We have already tried all the quick options like:

  • Clear metadata cache
  • refresh metadata
  • the dimension in question is activated and has "Green" status

 

Any idea?

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