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The reports work correctly only after clearing templates in user template folder

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Hi Dear Experts,

Kindly ask you to help solve following problem:

on some users’ side some of reports caching data (show old data). The reports only work correctly after clearing templates in user template folder (C:\Users\”username”\Documents\PC_NW\”userlogin”\TempLocalXLClient) and after using button “Clear Metadata cache” in EPM pane.

CPMBPC801 SP10 (=CPMBPC800 SP17)


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