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Buttons in Data Manager ribbon greyed out in Excel (BPC 10)

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Hi,

 

When an end-user navigates to the Data Manager tab in Excel the buttons are all visible, but they are greyed-out. The buttons on the EPM ribbon are not greyed out. I checked the authorizations on BPC and the end-user has the same access as everyone else. Please can you tell me how I can fix this.

 

Thanks


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